WPRemote

General 26

• What is a backup?
• What is a malware?
• What is an SSL?
• What is the largest site that WP Remote has backed up or can back up?
• What other WordPress products have you got?

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Licenses and Legalities 3

• Can I install WPRemote on my clients’ sites?
• Are there coupons available for discounted upgrades?
• Is WPRemote GPL compliant?

Pricing 45

• Is there a setup fee?
• I signed up and paid, what do I do now?
• How does the 7-day free trial work?
• How do I activate the 7 days free trial after creating the subscription?
• How does payment work?

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Affiliate 19

• Does BlogVault have an Affiliate Program?
• How does the Affiliate Program work?
• How much and for how long do our Affiliates earn commissions?
• How will the Affiliate get paid?
• I don`t have a blog or a website, can I still participate in your affiliate program?

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Account 20

• Can I cancel my WPRemote account anytime?
• How do I create a secure password?
• Can I change or reset my email address linked to my WPRemote Account?
• Can I change or reset my password linked to my WPRemote Account?
• Can I connect the site from my WP-Admin dashboard to WPRemote dashboard?

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Backups 29

• Can I disable the backup operations whenever I want?
• Can I back up a WordPress website with WPRemote?
• Can I backup my website in real time?
• Can I change the time at which the backup takes place?
• Can I configure a site to never backup?

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Client Reports 10

• Can I check what WPRemote is backing up?
• Can I delete website reports?
• Can I show my clients the backups made by WPRemote?
• Can I show my clients the security scans made by WPRemote?
• Can I show my clients the status of site backups?

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Security 70

• Isn’t WordPress secure enough?
• My site got infected and I didn’t receive any alerts?
• Why am I getting so many failed login attempts?
• Why will an SSL certificate not suffice?
• Can I scan multiple websites?

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Misc 16

• Can I add subscribers or clients or team members to my WPRemote account?
• Are my FTP details stored anywhere?
• Can I have all backups sync to my Google Drive and not Dropbox?
• What format SSH key do i need to use for SFTP?
• When I download backups to my computer, am I pulling the backup from a WPRemote server or my own?

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Multisite Network 10

• How do you handle WordPress Multisite installs?
• Can I migrate the sub-site of a multisite to a separate single site domain?
• Can I migrate to a multisite network with WP Remote?
• Does a subdomain count as a separate site?
• Does WP Remote work with Multisite WordPress (WPMU)?

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Support 5

• Can I talk directly to the Support team?
• Do I need to pay for support and help?
• Do you have a support ticketing system?
• Do you work every day?
• How can I submit a feature request?

Site Management 5

• Can I activate or deactivate plugins or themes directly?
• Can I add new plugins or themes directly?
• Can I check active plugins or themes directly?
• Can I see which plugins or themes need to be updated?
• Can I update plugins or themes directly?

Staging & Merge 35

• Can I check the differences between staged site and my actual site before merging?
• Can I delete my staging site?
• Can Google index my staging site?
• Can I create the staging site on my own server?
• Can I go live with a staging site to another domain?

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Team & Client Management 11

• Can I manage my WPRemote Dashboard users?
• Can I manage user roles in my site on WPRemote dashboard?
• How can my client access the dashboard?
• I was added as a team member. Can I access that site?
• What is the difference between Clients and Team users?

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Website Migration 28

• Can WPRemote migrate even WooCommerce websites?
• Can I use WPRemote to migrate to another address?
• Can I migrate a previous backup to a new server?
• Can I migrate my site to a new web host without changing DNS settings?
• Can I migrate the sub-site of a multisite to a separate single site domain?

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