Misc

Can I add subscribers or clients or team members to my WPRemote account?
Yes.WPRemote helps you manage user roles, and access information on clients for website management. Please see How to add Clients and Team members
Thu, 23 Apr, 2020 at 12:20 PM
Are my FTP details stored anywhere?
No. None of your FTP details are stored by WPRemote – on your site, or our servers. FTP data is simply copied to our servers and after migration, it is wipe...
Thu, 23 Apr, 2020 at 12:21 PM
Can I have all backups sync to my Google Drive and not Dropbox?
We do not automatically sync  backups to Dropbox. However, we do provide an interface that can help enable you to move your backup to Dropbox. You can also ...
Thu, 23 Apr, 2020 at 12:22 PM
What format SSH key do i need to use for SFTP?
Provide private SSH key in openSSH format. Also, we currently don't support keys with pass phrases.
Thu, 23 Apr, 2020 at 12:23 PM
When I download backups to my computer, am I pulling the backup from a WPRemote server or my own?
The backups are downloaded from WPRemote servers and it does not affect your host in any way.
Thu, 23 Apr, 2020 at 12:24 PM
Where are my FTP details processed?
FTP details input into WPRemote are processed on our servers. We need your FTP credentials to access your website’s files and folders. We feel that FTP tran...
Thu, 23 Apr, 2020 at 12:25 PM
Where can I download my backups to?
Your backups are downloaded to your Downloads Folder in your system.
Thu, 23 Apr, 2020 at 12:27 PM
Where is the backup file stored in Dropbox?
The compressed backup file will be uploaded to the Apps → WPRemote folder of your Dropbox account.
Thu, 23 Apr, 2020 at 12:27 PM
Why do I need to provide FTP credentials?
We need your FTP credentials to access your website’s files and folders. We feel that FTP transfer is the safest way to transfer data to and from a site.
Thu, 23 Apr, 2020 at 12:28 PM
Why would I download backups?
When it comes to backup, keeping multiple, offsite and independent backups is important.
Thu, 23 Apr, 2020 at 12:29 PM