Security

I got an email regarding manual clean up. What do I do?
You can send an email to the support team on support@wpremote.com and notify our team regarding this. Our engineers intervene to further investigate the fil...
Fri, 24 Apr, 2020 at 1:07 PM
If the whole file is bad and is not part of the website or WordPress, then will your software remove the file completely?
Yes. If the file is not a part of WordPress and the entire file is infected, then we will remove the entire file from your website.
Fri, 24 Apr, 2020 at 1:08 PM
Is it possible to limit or block all login attemps from a country?
Yes. It is possible to limit access from specific countries using the GeoBlocking feature. Check out how to use GeoBlocking.
Fri, 24 Apr, 2020 at 1:12 PM
What are skipped files?
By default, WPRemote scans only WordPress files. Skipped files are non-WordPress files. However, WPRemote allows you to add non-WordPress files and then run...
Fri, 24 Apr, 2020 at 1:14 PM
What are skipped tables?
By default, WPRemote scans only WordPress tables. Skipped files are non-WordPress tables. However, you can also add other tables and then run a scan.
Fri, 24 Apr, 2020 at 1:15 PM
What can I do when I notice suspicious malware on my website?
You can clean your site right away using the one-click Scan Now button in the Backup+Security plan
Fri, 24 Apr, 2020 at 1:18 PM
What do I need to clean my website?
In order to begin the cleanup process, we need access to your server and its associated files.  We get this access in the form of FTP, SFTP, or SSH acce...
Fri, 24 Apr, 2020 at 1:21 PM
What do the statistics on the Firewall section indicate?
Traffic Logs show the IP requests and the incoming traffic requests made on the website.  It will show you Allowed IPs    Blocked IPs    IPs that Byp...
Fri, 24 Apr, 2020 at 1:50 PM
What does blocking PHP execution in untrusted folders mean?
This particular feature helps prevent execution of PHP files in folders which get new files created such as cache or uploads.  Hence, saving your website f...
Fri, 24 Apr, 2020 at 1:52 PM
What does blocking plugin or theme installation mean?
It disallows plugins or themes from being installed or updated. Therefore, blocking hackers from installing their own malicious scripts if they get access t...
Fri, 24 Apr, 2020 at 1:53 PM